Last updated: January 2026
nebulanovae Ltd ("we", "our", or "us") is committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, store, and protect your data when you use our fitness analytics services and visit our website.
The data controller for your personal information is:
We collect various types of information when you use our services. The data we collect includes personal information you provide directly to us and information automatically collected through your use of our services. This includes contact details such as your name, email address, and phone number when you enquire about our services or create an account. We also collect fitness and health data when you use our analytics systems, including workout performance metrics, progress measurements, and goal-setting information.
We use the data we collect for several purposes to provide and improve our services. We use of your data includes providing fitness analytics services, generating progress reports, and delivering personalised recommendations. We also use your information to communicate with you about our services, respond to your enquiries, and provide technical support. Additionally, we may use aggregated and anonymised data for research and development purposes to improve our analytics algorithms and service offerings.
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.
We do not sell your personal information to third parties. We may share your data with trusted service providers who assist us in delivering our services, such as cloud hosting providers and analytics platforms. These providers are contractually bound to protect your data and use it only for the purposes we specify. We may also disclose your information if required by law or to protect our rights and the safety of our users.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this privacy policy. Generally, we keep account information for the duration of your service agreement plus seven years for legal and accounting purposes. Fitness and health data is retained for the period necessary to provide analytics services and generate historical progress reports. You may request earlier deletion of your data, subject to any legal obligations we may have to retain certain information.
Under GDPR and applicable data protection laws, you have several rights regarding your personal data:
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, access controls, and staff training on data protection practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions by the European Commission or standard contractual clauses approved by the European Commission.
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, sending you an email notification. Your continued use of our services after any changes constitutes acceptance of the updated policy.
If you have any questions about this privacy policy or wish to exercise your rights, please contact us at:
You also have the right to lodge a complaint with the Malta Information and Data Protection Commissioner if you believe we have not handled your personal data in accordance with applicable laws.
This privacy policy is governed by the laws of Malta and the European Union data protection regulations. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the Maltese courts.